Privacy Policy for CPF/Strong

Effective Date: 10/3/2024

CPF/Strong ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our services, including personal training, fitness programs, and associated online platforms.

1. Information We Collect

We collect various types of information to provide and improve our services. The types of data we collect include:

a. Personal Information

When you sign up for personal training, group classes, or other fitness programs, we may collect personal details, including:

  • Full name

  • Email address

  • Phone number

  • Date of birth

  • Emergency contact information

  • Medical or health-related information (e.g., injury history or fitness limitations)

b. Payment Information

We collect payment details, such as credit card information, billing address, and payment history, for membership fees, session payments, and other transactions.

c. Usage Information

When you interact with our website, we may collect non-personal data, such as:

  • IP address

  • Browser type

  • Device information

  • Pages viewed and time spent on our website

d. Fitness Progress Information

If you track your fitness progress with our coaches (e.g., weight, body composition, workout results), we collect and store this data to help you meet your fitness goals.

2. How We Use Your Information

We use the information we collect to:

  • Provide personalized fitness services, including personal training sessions, class scheduling, and workout programming.

  • Process payments for services, memberships, and products.

  • Communicate with you regarding your sessions, appointments, promotions, and other fitness-related updates.

  • Track your progress and goals to improve your fitness experience.

  • Improve our website, online platforms, and services based on user interactions and feedback.

  • Comply with legal obligations, such as tax requirements and health and safety regulations.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data under the following circumstances:

a. With Service Providers

We may share your information with third-party service providers that help us operate our business, such as payment processors, scheduling platforms, and marketing tools. These providers are required to protect your data and use it only for the purposes we specify.

b. For Legal Compliance

We may disclose your personal information if required by law, regulation, or legal process, such as in response to a court order or subpoena.

c. With Your Consent

We may share your information with third parties if you give us explicit consent to do so.

4. How We Protect Your Information

We take the security of your personal information seriously. We use industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, or disclosure.

5. Data Retention

We retain your personal information for as long as necessary to provide you with our services or as required by law. Once it is no longer needed, we will securely dispose of or anonymize your data.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate or incomplete data.

  • Request the deletion of your personal information, subject to certain legal obligations.

  • Opt-out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience and gather analytics about website usage. You can adjust your browser settings to block cookies, but this may affect how certain features of our website function.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

CPF/Strong
Email: caleb@cpfstrong.com